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16

Sep, 2014

Why Technology Firms Are Turning to White Label Services For Product Support

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Outsourcing has become an increasingly popular option for businesses of today. From the startup to the international enterprise, outsourcing is allowing firms to get access to highly qualified professionals while reducing their operational expenses and providing a foundation for continued growth. One area which is gaining more and more traction in terms of outsourced solutions is white label services. Technology firms are increasingly turning to white label services in place of hiring full time staff to support their products. There are a number of reasons for this shift, with the benefits of white label services often outweighing the advantages of an in-house full time support team.

Here’s a look at the key benefits for technology firms in outsourcing their product support:

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16

Sep, 2014

Outlook vs. Gmail Which Email Solution Is Right For You?

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Deciding which email solution to use for your company can be a major IT decision. This infographic from Microsoft compares the features found in both the Desktop and Office 365 web app versions of Outlook vs. what Gmail offers.

While both are great enterprise class email solutions, Microsoft offers several key features that Gmail doesn’t such as the ability to import contacts from enhanced prioritization, social media, better offline access, more permissions for sharing and better security compliance.

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8

Sep, 2014

Tools used by MSPs for Mobile Management

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It’s no secret that mobile use is increasing. Whether it is from smartphone or tablet, we have seen a substantial increase in the use of mobile platforms as compared to their desktop counterparts. In a study completed by Exact Target, 85% of people said mobile devices are a central part of everyday life. And the use of mobile devices isn’t just for personal use. With the advances of technology allowing collaborative work environments away from a centralised office, we’re seeing more and more businesses rely on mobile devices to stay connected with their teams and workload away from their desktop or workstations.

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2

Sep, 2014

5 Reasons Why Your Firm Should Use White Label Product Tech Support

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In essence, the key objective of Tech Support is to help reduce downtime and increase productivity. With so many business processes and functions now reliant on technology, having the right level of technical support is critical. White Label Product Tech Support provides your firm remote assistance and repair, ensuring you’re optimizing the use of your technology. The role of a White Label Tech support provider is similar to that of an in-house IT team – to keep your IT working seamlessly and efficiently. There are some key benefits for firms when using White Label Product Tech Support in comparison to employing an in-house team. Here’s a look at five benefits of utilizing a white label provider for your tech support.

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