9

Mar, 2015

On Boarding and Off Boarding

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This task is something that might take the most time to perform and may be the most you ever see someone from your IT department and may be the most complicated task in IT today to do correctly. It is the process of onboarding. On the flip side, something that costs company endless amounts of money that we can’t calculate is the failure to off board properly. There may be accounts sitting out there sipping on credit cards forever or just surplus accounts. Here, we will discuss the art of hiring and on-boarding an employee and the failure and the art of off-boarding.

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2

Mar, 2015

What’s Next? The Internet of Things, One Problem, It’s Not Supported

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The internet of things is coming but it is not supported. Small businesses that have smart products don’t know how they interoperate with customer’s infrastructures or how they affect their networks, computers, systems or even if they are working. Most companies that create these products just believe they will cross that bridge when they come to it, when it comes to support.

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23

Feb, 2015

Outsource your Service Desk to: America?

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Yes, you read it correctly, outsource your service desk to the United States. That doesn’t seem logical? With overseas rates and cost of living so low in developing countries, you would expect to save a tremendous amount of money by moving one of your cost centers (IT) overseas, to cheaper labor markets. This is contrary to what all the other articles, advice and even what your finance people are ordering you to do. One way to cut costs for sure is to move support to markets with extremely low rates therefore you will be charged less and save money. It seems like a Win, win situation.

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19

Dec, 2014

Santa’s Wishlist – Asus G750JZ-T4023H Notebook

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Santa, I need to game! The Asus G750JZ-T4023H Notebook. Is not much different on the outside. Still looks like this laptop dropped out of Vader’s backpack. Loaded down with fast USB, all over it, it wants to nothing. Thanks Santa for being on my side and not giving children crappy overpriced alienware products.

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