Single Point of Contact Managed IT Services are the ideal fit for small and mid-sized businesses. It’s predictable, flexible, scalable and we include unlimited support. You no longer have to worry about how many hours your IT provider spent fixing a server, network device or a computer. Our clients focus on business initiatives and leave the experts at Single Point of Contact to focus on IT related matters.
We keep it simple, we help small and mid size businesses with computer and network problems at a “Fixed Cost”. Single Point of Contact is an experienced provider of managed I.T. services in the San Francisco Bay Area since 1999. Our 24/7 managed IT support services will keep your servers, network, computers, laptops, tablets and mobile devices all running at optimum performance levels. If you’re a business of 1-1,000+ employees and are looking to outsource your IT needs without the headache of unpredictable, high hourly rates, our flexible and customizable managed services are for you.
We manage and monitor your servers, network, computers, 24×7, 365 days a year from our 24×7 Network Operations Center providing a total managed I.T. solution.
Our I.T. experts can plan, deploy, monitor and support your I.T. infrastructure at a fraction of the cost of employing your own full time I.T. department.
We provide 24×7 unlimited 3 tier tech support for PC’s, MAC’s and mobile devices. Help is just a few clicks or a phone call away.
Our support team can resolve 99.9% of issues via remote access. We also offer onsite support in the San Francisco, Bay Area. Learn more about our computer support services.
Cloud services can take your business to the next level giving you Enterprise class service and reliability without the overhead of maintaining your own I.T. infrastructure and costly software licensing fees.
Our cloud solutions include cloud email with Office 365 & Google Apps, backup, storage, CRM software, cloud VoIP telephone systems and more. Learn more about our cloud services.
24×7 US based White Label Support for you service or product. our team of certified IT technicians can provide your customers with the expertise you need to make your product successful at a fraction of the cost of providing in-house product support.
We can set up a dedicated, local number for your firm, connect to your chat engine and handle your inbound customer communications under your company brand.
Single Point of Contact’s managed IT services have become popular among small businesses due to one very important reason – it places the burden of solving IT issues on the IT provider, not the business they support. With hourly “break/fix” rates offered by most IT providers, the client pays for each hour the provider works on an issue. Ultimately, the client pays more money for less experiencd IT services and it’s nearly impossible to budget for IT expenses each month. With Single Point of Contact’s managed IT services, businesses pay a flat monthly fee which forces providers to solve technology issues in a timely fashion and allows the business to accurately predict their technology expenses just like any other bill.
With Single Point of Contact, you can “grow as you go.” This means you have the flexibility to start with the managed IT services that make the most sense for your organization, and then scale with us as your needs grow. Many business executives who are responsible for IT prefer that we manage their technical services so they can focus on business goals and initiatives. In these cases, we manage the infrastructure from our office, schedule onsite visits, or host and manage their entire IT infrastructure, including desktops, servers, networks and more.GET STARTED
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