Single Point of Contact Managed IT Services are the ideal fit for small and mid-sized businesses. It’s predictable, flexible, scalable and we include unlimited support. You no longer have to worry about how many hours your IT provider spent fixing a server, network device or a computer. Our clients focus on business initiatives and leave the experts at Single Point of Contact to focus on IT related matters.
Our technical team is solving problems for computers, Macs, tablets and mobile 24×7. Protect, secure and optimize your businesses technology today.
Prevent computer and software failures with a proactive IT management strategy – Maximize uptime with proactive support for your computer system and your applications. A component of our managed services model, we offer a comprehensive computer support plan.
Software and Hardware Updates – Part of best business practices in IT is to recognize that it is critical to update applications, apply security patches and new malware definitions as soon as possible to protect your desktop and tablets.
Identify potential IT issues before disrupt your business – Our remote monitoring solution will proactively monitor your computers to identify potential issues before they become a problem.
Backup – In order for your business to not miss a beat and give an edge to the competition. We offer online backup and recovery. We have technology online or on-premise to store images of your computers.
24-7 Support – When your employees call our help desk, they will be helped by a staff that is courteous, patient, helpful and available 24-7.
You have more important issues to deal with than your servers and your network. It is, however, important to your business and in need of attention to ensure it’s managed, monitored, optimized and secure. Our fully managed services program is the ideal solution for small to large businesses.
Prevent server failures with a proactive strategy – Maximize uptime with proactive support for your servers. A component of our managed services model, we offer a comprehensive server and network support plan.
Software and Hardware Updates. Our senior level administrators recognize that its critical to update applications, apply security patches and new malware definitions as soon as possible to protect your servers and devices on your network.
Identify potential IT issues before disrupt your business – Our remote monitoring solution will proactively monitor your servers and network to identify potential issues before they become a problem.
Backup – A component of our proactive strategy is backup and disaster recovery. We offer online backup and recovery so the data on your servers can be restored within hours.
24-7 Support – Your business will not miss a beat. Our staff can securely remote into a server or network device and start addressing the potential problem.
Single Point of Contact’s technical team has been instrumental in the help desk support department. Thanks to Single Point of Contact, we have a reliable technical team which gives our staff technical support for computer issues and peripherals. Single Point of Contact’s staff address our challenges as they surface, and has recommended solutions to minimize future issues with the end users computer. Their staff is patient, courteous, have gone out of their way to be helpful and always professional.
VP of IT
Our manufacturing firm has expanded in size and geographic range, Single Point of Contact has carefully managed the growth of our IT infrastructure to meet our increasingly complex IT demands.
CEO, Kagome USA
As a cloud provider, the network must be up 24-7. Since Single Point of Contact has installed and serviced our network more than 3 years ago it has run extremely well. With regular monthly maintenance and occasional software upgrades the network has run flawlessly with virtually no disruption to our business or lost data.
The biggest benefit of partnering with Single Point of Contact is that they take ownership of the network. They’ve identified problems we hadn’t noticed, made recommendations for improvement and filled the gaps found in our network. And they continue giving us awesome IT support with great competence and professionalism. Add to that growing list, they’re very responsive and display a sense of urgency we have never seen with other IT firms. When we call, someone is always there to resolve our problem. If they need to come onsite, they are there within 4 hours. That’s a big difference from the way things used to be. Single Point of Contact has effectively relieved me from my IT management duties, and I couldn’t be happier.
Director of IT, Fuji Medical
Since NOLA Marketing started in 1999, Single Point of Contact has addressed all of our IT challenges and implemented a pro-active strategy to eliminate downtime and ensure optimization of all systems. This allowed us to grow the business and focus on clients. In addition, Single Point of Contact helps us save money by finding the best solutions at the lowest cost as well as provides ready access to high-quality IT staff to support the business. Single Point of Contact has been NOLA Marketing’s most valuable and trusted resource since day one, always on point to quickly and cost-effectively meet whatever needs we have and always with a patience and a pleasant attitude.
CEO, NOLA Marketing
24-7 Network & Server Monitoring
Server or Network downtime is not good for busines. Your network is the backbone of your company. If your services are reaching a critical stage, our administrators are ready to address the issue before it impacts your business.
Single Point of Contact has made it possible for companies to utilize our monitoring solution to avoid the high costs associated of building and managing a Network Operations Center.
24-7 Security Monitoring
Are you positive that your IT infrastructure is protected against potential threats?
Hackers are working around the clock to find vulnerabilities in your network. IT security threats include malware, corrupted data and failure to update security patches. Single Point of Contact monitors your environment 24-7 to ensure your network is safe. We implement a comprehensive and proactive security plan that will eliminate external and internal threats against your organization.
Single Point of Contact a leader in deliverying managed services to businesses throughout the world has partnered with Microsoft to offer their award winning product “Office 365”. With your IT environment in the cloud, you no longer have to worry about upgrades or license renewals. You can now get a complete Microsoft solution and the IT support required to run your business. Package starts as low as $75/user/month.