Single Point of Contact’s single-source technical support services can increase availability while simplifying the management of your multi-vendor hardware and software environment to help keep your systems operating at peak performance.
Technical Support for your IT Environment
Hardware and software technical support and maintenance is critical to keep your systems running. Explore the ‘What we offer’ section to see how we can be available 24×7 to support your needs for continuous system availability.
Our comprehensive portfolio of tech support, maintenance and warranty services are designed to protect your IT environment during warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty tech support coverage, we offer experienced technicians, for Microsoft, Linux, Cisco, VMware, Citrix and we offer flexible service level options designed to meet your specific business needs. The Package page can help you find the right solution for your business.
Single Point of Contact managed services provide:
- Fixed and predictable cost for unlimited IT support
- 24/7 monitoring and support from our certified staff
- Increase productivity for your company through professional Managed Services
- Implement a Pro-Active model, helping circumvent problems
- Managed IT Services for all components, including hardware and software
- Supporting multiple environments: Linux and Windows
- Cloud based solutions
- Scalable model
- On-Demand support
- Guaranteed Response times
- Network Operations Center in Palo Alto California
- Contact us for expertise in IT management & support.
In addition to our networking services, technical support, help desk and related technical services, Single Point of Contact also offers CIO outsourcing services for associations and nonprofits who need competent IT management expertise without the price tag and commitment of a full-time, C-level executive.