If you are a small business with less than 30 employees, Single Point of Contact offers several affordable yet cost effective IT support packages. Each of our plans offer the following: expert on-site or remote services, 24×7 Computer support and convenient Cloud-based services.
For small companies and start-ups that require minimal technical support but still need a solution for email, backup and want a responsive and knowledgeable IT partner, our packages will provide you exactly what you need – peace of ‘IT’ mind.
Not only will outsourcing your IT department to us save you money, many studies have shown that cloud services have helped their company grow and expand their business. Have us do all of the technical work to deploy and support the right solutions for your business.
One of the hardest parts of running a small business is making sure everything is up and running properly 24 hours a day. We manage and monitor your servers, network, computers, 24×7, 365 days a year from our 24×7 Network Operations Center. If you need support we’re just a click or a phone call away. We don’t sleep so you can.
We provide 24×7 unlimited 3 tier tech support for PC’s, MAC’s and mobile devices. Our team can fix 99.9% of your computer problems via remote access.
Get enterprise level email for your small business with our Office 365 and Google Apps Packages. Get Spam and Malware protection along with popular business applications for word processing, presentations and spreadsheets along with a 99.9% uptime guarantee. Work from anywhere at anytime.
Reports that are relevant to the operation of the MSP agreement, such as uptime, SLA compliance, response time statistics etc. Documentation covers policies, procedures and vendor support contracts for supporting and maintaining the IT infrastructure. Network maps, how-to instructions, schedules are covered by documentation.
We offer expert remote computer and server support from anywhere and onsite support in the San Francisco Bay Area and surrounding areas.
We offer a guaranteed response time for network or server outages and are backed by a 99.9% uptime SLA.
Our certified Cisco and Microsoft administrators save you the cost of employing your own IT administrators.
Track your firms open and closed tickets through our easy to use online account manager. You can also contact your Account Manager if you have any questions regarding specific tickets or projects.
If you need help with a special project involving an upgrade or implementing new technology, we are more than happy to assist you. We have experts in-house that provide managerial services that will meet any of your short, or long-term I.T. objectives.
Management of up to three devices per user including any combination of workstation, laptop, or smartphone.
Have us migrate your email system to Microsoft’s Office 365 and get it free for the first year. Revolutionize your business email with Office 365 and empower your business with specialized Microsoft tools, powerful business apps and services.